FAQ’s

Frequently Asked Questions

How long does it take to receive my design?

Delivery time depends on the package you choose:

Basic: a few minutes to 30 minutes

Pro: 20 minutes to 1 hour

Full Brand Kit: 1–2 days

If 3D printing is requested, delivery of physical items may take additional time.

We provide standard image formats like PNG, SVG, and PDF, and STL files for 3D models. File types may vary based on your project needs. Just let us know what you need — we’ll deliver it.

Yes! We offer optional 3D printing services. Once your STL file is finalized, we can print and ship it for an added cost. Print turnaround and delivery may vary based on the size and complexity.

Absolutely. If you have specific needs or multiple projects, you can submit a custom request. We’ll provide a tailored quote and timeline that fits your goals.

We offer revision rounds depending on your package (2 in Basic, 3 in Pro). If you’re still not satisfied, we’re committed to working with you to find a solution. Your satisfaction matters.